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How to service a lift:
Service & Safety Audit

Every one of our residential and commercial elevators is made using quality European-made components, resulting in an impressive record for reliability. Adding to this reliability is regular servicing and safety audits.

We keep track of your lift’s service schedule, so you don’t have to.

When your commercial or residential lift is due for a service, we’ll be in touch to let you know. As part of our quest for continuous improvement, we won’t simply ‘service’ your lift. We will also carry out a full safety audit, which involves taking your commercial or residential lift through a range of emergency procedures. In doing this, we hope that you feel extra safe and secure on every journey.

Extending the
lifespan of your lift

Regular servicing will keep your lift operating at its peak. Your service technician will arrive in a fully equipped van, so that any necessary work can most likely be carried out on the spot. If a breakdown should ever occur, it’s good to know that our service department are located right here in Melbourne.

Servicing FAQs

How frequently must I be servicing my lift?

We recommend servicing a residential lift at least once per year. We recommend servicing commercial lifts about 2-4 times per year as they are used more frequently.

What is the duration of a Service & Safety Audit?

Please allow approximately 1-2 hours.

Do I need to remember when my next service is due?

No! Your life is busy enough, so we’ll be sure to remind you when your lift is due for a Service & Safety Audit.

When it comes to servicing my lift, can I use any company?

To ensure that your residential or commercial lift is serviced correctly, we recommend using our Service Technicians who are experienced in your exact type of lift.

What does a Service & Safety Audit cost?

For a residential lift, the Service & Safety Audit can cost around $400-$600. Prices can vary for commercial lifts, so please contact us for a price.

What do I do during a breakdown?

Our quality components help to prevent any breakdowns from occurring. Should your lift ever breakdown, please call our local service centre. We’re located right here in Melbourne and available 24/7. It’s also good to know that on most occasions, we can address the issue over the phone.

How can I keep my commercial or residential lift in top condition?

The best thing to do is make sure you are meeting the minimum service requirements. It’s also important that you read the user instruction manual. We’ll give a manual to you at handover, and additional copies can be requested.

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