Lift Installation Process

Proceed with confidence with our stress-free lift installation process

From start to finish, learn all about how your residential or commercial lift is designed to suit your project and installed on time to align with your build schedule.

*Quote valid for 21 days

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24/7 local customer care and support

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Fully operational showroom

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Comprehensive testing

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Installed to your build schedule

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Builder liaison on site

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Your own project manager

View our lift installation process

Simplifying your lift installation process into 7 steps

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Discuss your plans & ideas

Make an enquiry with our team

Book a free design consultation with our team so we can review your design plans, discuss your goals and understand your needs.

Book a personal showroom viewing

Get up close and personal with all the different types of residential and commercial lifts, step into life-size fully operational lifts, and get hands-on with all the different features available.

Learn about different lift types, designs and styles

Get all of your questions answered by a professional and find the right size lift with features suited to your needs and specifications.

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Lift Design and Location

Design how your lift will look with an expert

We are one of Australia’s most customisable home lift companies, which means you have complete design freedom to customise an elevator that flows seamlessly with your home style.

Decide on the best location to install your lift

Our elevator professionals will help you decide the best possible place to install your lift in your home or building. Usually, the lift is installed near the stairs or in the garage, which helps improve accessibility and makes it easier to travel to different levels.

Choose your most ideal lift & size

Your lift is completely customisable in size, colour and features. With over 200 RAL colours and natural stone and wood options, you will have no issues in finding a lift that will match with your design.

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Preparation & Drawings

Contract preparation and signing

When you’re happy with your design, we prepare your contract for you to sign and confirm your new elevator.

Engineered lift drawings prepared

We will create engineered drawings of your lift so that you can see what your project will look like on paper, and before it is installed.

Stay in-the-loop with your own project manager

You’ll be assigned a dedicated project manager who oversees the whole installation process from start to finish.

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On-site builder liaison

We’ll work alongside your builder, architect and designer, and conduct regular site inspections to ensure it’s completed on time, with minimal disruptions.

Make final adjustments to your lift

Customise lift cabin sizes to suit any existing shaft and assist in the construction of the lift shaft.

Help choose the final finishes

Choose which finish you’d like on your luxury, Italian made lift so that you are confident it matches your building design.

Manufacturing begins

Once final adjustments have been made, the manufacturing process will begin.

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Our project management team will coordinate your lift installation. Our installer will arrive onsite to commence installation. Generally, installation takes approximately two weeks.

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Now for the most exciting part! It’s time to take a ride in your new elevator. We’ll show you how to operate your lift safely, go through each individual feature, and answer any questions you may have.

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Ongoing Service & Support

We offer ongoing service and support to ensure your new lift is operating safe and sound all year round.

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Want to install a home elevator for your existing property?

Retrofitting an elevator is a more affordable way to make your home and workplace more accessible to those with mobility issues, and increase the potential value of your property.

Install an elevator in your commercial space and keep the disruption to your business at a minimum

We install your elevator to the conditions of your build schedule so that the disruptions made from construction can affect your business as little as possible. To set up a timeline with your business, get in contact with us today.

Why you should get your lift designed and built with Platinum Elevators

Our entire process, from showroom to handover of your new elevator, is designed to be as simple and flexible as possible, certainly compared to most lift installation companies. With Platinum Elevators, we won’t just help you design, build and install your residential elevator, we will give you a project manager who will oversee the whole project for complete peace of mind.

Highly customisable lift designs to match your home

A simple & stress-free installation process

Affordable and budget friendly options available

Ongoing assistance & remote monitoring support

Full project management team

24/7 local customer care & service

Australian owned & operated

High quality, 100% Italian-made

30+ year lifespan guaranteed

Reasonable lift installation cost


No matter what type of lift you require or how much space you have, we can provide a customised solution to fit your needs.

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